Managed Services

HawkPoint Technologies' Managed Services plan provides flexible support for your information technology needs. Our plans are hour-based -- you pick the hours that work for your business. Create predictable budgets by choosing the number of hours our team supports your business each month -- the monthly cost will stay the same. This plan also covers ANY device -- workstations, servers, printers, cellphones and more.

See Managed Services Pricing

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Antivirus Management
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Monthly Reporting
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Client Account Manager
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Included in Managed Services:

Monthly Reporting
Vendor Liaison Services
Cybersecurity Management
RMM
And More
  • Monthly Reporting

    We send monthly reports to our managed clients. Reports include:
       - Hours used that month
       - Device health summary
       - Device storage
       - Network audits
       - Patch management summary
       - Executive Summary
  • Vendor Liaison Services

    Working with third parties and software vendors can be difficult or hard to manage. HawkPoint's team will manage applicable communication with third party hardware and software vendors on behalf of your business. We'll sit on the phone for issues covered by maintenance or warranties when issues or changes arise.
  • Cybersecurity Management

    HawkPoint's IT team will manage your business' devices and services that  protect your business from cyberattacks. Whether it's taking care of important notices like receiving alerts of data breaches or attacks or notifications of possible compromises. Or completing tasks to ensure your devices and networks are protected. We'll make sure your business is in a good place with cybersecurity.
  • Remote Monitoring & Management

    RMM is a secure system that enables HawkPoint to remotely monitor, secure, support and manage devices. We can minimize waiting time by remotely fixing issues as they arise. We'll provide inventory reporting, hardware specs, control when your PCs get their updates, and routine maintenance and checkups on your devices. 
    The purchase of RMM is required with a managed services plan.
  • - Monitoring Setup & Ongoing Configuration
    - Automation & preventive services
    - Monthly Reporting & Inventory
    - Server & Desktop Patching
    - System Backup Monitoring/Alerting
    - Service Desk Customer Portal
    - Client Account Manager
    - Data & System Restoration
    - Service Desk Support
    - Server Administration
    - Local Onsite Support
    - Microsoft 365 Maintenance 

Cloud Services

Our top priority is to effectively manage our client’s network and devices. One of the ways we do that by providing Cloud Services. We provide an array of cloud-based services for any type of business. This includes security and management services o keep your network and devices safe. Protect your business and employee’s data with antivirus, phishing and other cyberattack protection softwares. Click below to find out more about our Cloud Services.

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Schedule a meeting with our team to discuss the best plan for your business.

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