Managed Services

A team of IT experts that have the experience your business needs with the predictable budgets you want.

HawkPoint's Managed Services plan provides flexible support for your information technology needs.

Antivirus Management

Monthly Reporting

Inventory Management

Expected Budgets

Vendor Liaison Services

Local Onsite Support

Client Management

Remote Monitoring

Included with Managed Services

Cybersecurity Management

RMM

Also Included

HawkPoint's IT team will manage your business' devices and services that protect your business from cyberattacks. Also:

- Receive alerts of data breaches

- Notifications of compromises

- Network protecting tasks

- Manage your protection services

RMM is a secure system that enables HawkPoint to remotely monitor support and manage devices. Also:

- Remotely fix issues quickly

- Inventory reporting

- Control PC updates

- Routine maintenance

- Monthly Reporting

- Vendor Liaison Support

- Server & Desktop Patching

- System Backup Monitoring

- Client Account Management

- Service Desk Customer Portal

- Service Desk Support

- Server Administration

- Local On-site Support

- Microsoft 365 Maintenance

- Automation & Preventive Services

You pick the hours for your business -- our Managed Services plans are hour-based so you can pick the hours that work for your business. Create predictable budgets by choosing the number of hours our team supports your business each month -- the monthly cost will stay the same.

Our plans provides flexible support for your information technology needs. We cover any device -- workstations, servers, printers, cellphones, and whatever needs support.

Managed Services Routine Maintenance

System Maintenance

Network Maintenance

IT Manager Review

- Microsoft 365 security

- Server health

- Backup health

- Active Directory health

- Server security

- Firmware update planning

- Network optimization

- Intrusion detection

- Switch configurations

- Firewall configurations

- Antivirus status

- Network scans

- Ticket review

- Identify problems

- Device health

Cloud Services

Our top priority is to effectively manage our client’s network and devices. One of the ways we do that by providing Cloud Services. We provide an array of cloud-based services for any type of business. This includes security and management services o keep your network and devices safe. Protect your business and employee’s data with antivirus, phishing and other cyberattack protection softwares. Click here learn more about our Cloud Services.