Service Delivery Manager
Salary Range: $65,000 – $75,000
At HawkPoint Technologies (HawkPoint), technology is a lifestyle. We don’t “do” technology for a living. Technology is part of who we are as people. Our employees were partially raised by Bruce Wayne and Steve Jobs (Bill Gates for the kids on the other side of the tracks). We build servers for fun, develop complex applications for breakfast and solve business technology problems in our sleep. This isn’t a job, it’s a lifelong adventure, wherein tech, business, problem-solving and invention all work and play together in harmony.
What a bunch of nerds, right? Perhaps in the 1980s but today everyone has a computer in their pocket and their personal data is shared amongst cyber-criminals like hors d’evours at a cocktail party. Businesses move at a lightning pace and are driven by technology solutions. Anyone believing that a modern business can survive without tech is more outdated than Poindexter’s pocket protector.
Every day, and in every corner of the building, we are doing something awesome with technology. Short of Oompa Loompas and a scary boat ride, HawkPoint is basically Willy Wonka’s factory for tech people.
Are you a tech people? We need one. Specifically, we are looking to hire a Service Delivery Manager. The Service Delivery Manager monitors, manages and engages in all aspects of work done. The primary function of this role is to ensure all work is scheduled, communicated, and completed, following HawkPoint’s mission, vision, values and C.O.D.E. The Service Delivery Manager maintains a daily live-pulse on all activities taking place, and is ultimately responsible for the delivery of quality products and services.
“The Ideal Candidate”
- Great attitude and work ethic.
- Amazing communication skills. You will be communicating with clients, techs and business executives, over multiple mediums. Be the person they want to talk to.
- Be organized… Taking time to document and stay organized is the cornerstone for this job. Organization and attention to detail are a MUST.
- Work at a fast-pace, independently, with a focus on results.
- You have to genuinely enjoy what you do and care about doing it well. Actively work to keep current with what’s happening around the industry. A better you is a better us.
Big picture, we don’t really focus on specific education or experience, but you should have something to show for what you can do. Admin for 2 years, cool. Associates in something IT related, sweet. Just as long as you’ve done something, and you can do this.
You’ve made it to the bottom, so you must be interested. If you have a golden ticket, send a resume and cover letter to [email protected]
HawkPoint provides a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability and we welcome applications from any/all suitably qualified candidates.